chatagent.id
IDLog inStart free

Built for businesses selling in Indonesia

Every customer chat in one inbox. None left on read.

chatagent.id pulls WhatsApp, Instagram and your other channels into one inbox, with an AI agent that replies in fluent Indonesian. Your team answers faster and sells more.

Try it free for 14 daysSee how it works
  • No credit card
  • Set up without an IT team
  • VAT invoices available

Channels

One inbox for every place customers message you

Customers write from anywhere. Your team replies from one screen, with each person's full history beside the chat.

  • W

    WhatsApp Business

    Take orders, send catalogs and close sales on the channel most Indonesians use daily.

  • I

    Instagram DM

    Reply to DMs, story replies and comments without switching to the app.

  • F

    Facebook Page

    Work through Messenger and Page comments together as a team.

  • T

    Telegram

    Order notifications and automatic replies for repeat customers.

  • E

    Email support

    Connect Gmail or Outlook and answer tickets with saved replies.

  • L

    Website live chat

    Add a chat widget to your store so shoppers get answers without leaving the page.

Website live chat is available now. WhatsApp, Instagram, Facebook, Telegram and Email are coming soon.

Features

More than an inbox. A full CRM.

Conversations, contacts, deals and automations share one workspace, so nothing gets lost across five different apps.

AI agent

An AI agent that speaks Indonesian

It answers stock, price, shipping and return questions from your knowledge base, and hands the chat to a person only when it should.

Kak, ongkir ke Surabaya berapa?

Untuk 1 kg ke Surabaya Rp 22.000 via JNE REG, sampai 2 hari kerja.

Pipeline

Sales pipeline

Turn conversations into deals. Every chat gets a stage, a value and an owner.

  • Toko Bunga MelatiRp 376.000
  • Hotel Grand PermataRp 45.000.000
  • Kopi KenanganRp 22.500.000

Automations and workflows

Quick replies, auto-assignment and follow-ups that run after hours.

Analytics and reports

Track conversation volume, reply times and which channels bring in sales.

Teams, roles and permissions

Decide who can see and do what, area by area.

How it works

Up and running in three steps

No IT team needed. Three steps:

  1. 1

    Connect a channel

    Add the live chat widget or link your business account. Messages land in your inbox right away.

  2. 2

    Invite your team

    Add agents, set permissions and route conversations to the right person automatically.

  3. 3

    Let AI handle the routine

    The AI agent answers common questions. Only the tricky conversations reach your team.

Pricing

Priced for Indonesian businesses

Every plan starts with a 14-day free trial, no credit card required. Save 20% with yearly billing. Prices exclude 11% VAT.

Starter

For shops just getting started

Rp 490.000/ month

  • 3 team members
  • 1,000 AI conversations / month
  • 2 connected channels
  • 2,500 contacts
  • Basic automations
Choose Starter
Recommended

Business

For growing teams

Rp 1.490.000/ month

  • 15 team members
  • 10,000 AI conversations / month
  • All major channels
  • 25,000 contacts & pipeline
  • Advanced automations + reports
Choose Business

Enterprise

For companies and multi-branch teams

Rp 3.590.000/ month

  • Unlimited members
  • 50,000 AI conversations / month
  • All channels + API
  • 100,000 contacts
  • Dedicated account manager
Choose Enterprise

Start with one conversation today

Bring every customer chat into chatagent.id.

Try it free for 14 days
  • No credit card
  • Cancel anytime
  • VAT invoices available